FAQ
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Shopping
- How do I determine the correct size for me?
- What makes a product "Exclusive"?
- How do I know if an item is in stock?
- If an item is out of stock, can I still buy it?
- How do I Pre-Order an Item?
- What forms of payment does BuyCostumes.com accept?
- What taxes will I have to pay?
- Can I check the status of my order?
- How do I check pricing and availability?
- Wholesale Ordering and Drop-Shipping Program
Shipping
- Does BuyCostumes.com offer same day shipping?
- If I place my order today, when will I receive it?
- Does BuyCostumes.com ship internationally?
- How are shipping and handling charges determined?
- Where can BuyCostumes.com ship my order?
- Do you ship to APO/FPO addresses?
Returns and Exchanges
- What's your return policy?
- How do I send back the item(s) I want to return?
- UPS Flexible Returns Label Instructions
- How long will it take to receive my refund?
- Can I exchange what I ordered?
Security & Privacy
- Do you have a security guarantee?
- How do I remove my name from your mailing list?
- What is BuyCostumes.com's privacy policy?
- What is BuyCostumes.com's Term of Use policy?
